The time I need to prepare an order for shipping varies. For details, see individual items.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 14 days of delivery
Ship items back to me within: 21 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
I am happy to accept commissions, please use conversations to discuss in detail, thanks.
Please let me know if you would like your item gift wrapped.
Yes, if all going to the same address.
This can vary depending on whether I have an item in stock or if I have to make the order. If in doubt please ask.
Yes, unless stated in the description. I buy my sterling silver and gold from the UK.
Yes, I'm accepting orders and posting items out. I always use 1st class postage.
